Support

Help with your project record

I'm Boxie. Most questions are answered below — if yours isn't, a human replies at hello@boxic.io.

What files can I bring in?

STEP, STL, OBJ, 3MF, DXF and Rhino 3DM are viewable in the browser. Native CAD files — SolidWorks, Inventor, Creo, CATIA, Fusion, Parasolid and more — are stored verbatim so teammates can download and open them in their own CAD.

How do I invite someone to one project?

Open the project, go to Team, and invite by email with a role: editor, reviewer or viewer. They get a branded invite link. You can resend or revoke it any time from the same panel.

Can several people upload at once?

Yes. Editors upload into the project directly and everyone sees live 'uploading…' indicators, presence avatars and new revisions as they land.

How do I talk to Boxie?

Boxie is the project speaking. Use the Boxie bar anywhere in a project, or type @Boxie in the team room to bring the project into a shared conversation.

What are the limits?

100 MB per file and 5 GB per workspace during the beta, plus a daily cap on AI requests so everyone gets a fair share.

Something broke, or I need a seat sooner.

Email hello@boxic.io. Include the project link and what you expected to happen — we read every message.

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